Telecommunications Service Priority
(TSP) is a program that authorizes national
security and emergency preparedness (NS/EP) organizations to receive
priority treatment for vital voice and data circuits or other telecommunications
services. As a result of hurricanes, floods, earthquakes, and other
natural or man-made disasters, telecommunications service vendors
frequently experience a surge in requests for new services and requirements
to restore existing services. The TSP Program provides service vendors
a Federal Communications Commission (FCC) mandate to prioritize
requests by identifying those services critical to NS/EP. A TSP
assignment ensures that it will receive priority attention by the
service vendor before any non-TSP service.
When circumstances require installation of a new telecommunications
service faster than a service vendor's normal processes allow,
an organization may request provisioning priority. This can
be an immediate installation following an emergency or an installation
by a specific date, also known as an essential provisioning.
Restoration priority is for new or existing telecommunication
services and requires that
service vendors restore them before non-TSP services. Restoration
priority helps minimize service interruptions that may have
a serious, adverse effect on the supported NS/EP function. Organizations
must request TSP restoration priority before a service outage.
Who is eligible? NS/EP
telecommunications service users within the Federal, State, and local and tribal
governments as well as certain private sector organizations are
eligible for TSP. (read more)
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