Confirmation and Verification of TSP Service Information
The TSP Program rules require service vendors
to submit reports to the TSP Program Office confirming the completion of all TSP service
orders for which they are the prime service vendor. The prime service
vendor will provide a TSP Service Confirmation to the TSP Program Office within 45 calendar
days of completing a TSP service order. Vendors can submit confirmation reports online (register or sign in), by electronic file, or paper TSP Service Confirmation for Service
Vendors form (SF 318). These reports serve two purposes:
requirement to confirm completion of TSP service order activity to the TSP Program Office
is in addition to the standard service vendor business practice of reporting
completion of service orders back to the service user or its contracting
activity. Service vendors may also verify TSP assignments at any time to
the TSP Program Office if they question the authenticity of the TSP assignment.
- Confirm that the service vendor implemented same priority that the TSP Program Office assigned
- Provide the TSP Program Office with the Prime Service
Vendor Circuit ID(s) for that TSP service.
This section highlights a prime service vendor's
responsibilities regarding confirmation of TSP services to the TSP Program Office and
presents methods for submitting confirmation reports. The section also presents guidelines for service
vendors to follow to verify TSP assignments.
Confirmation of TSP Service Order Activity
TSP service confirmations will contain the following
- Full name of vendor. Prior to or when submitting their
first confirmation, prime service vendors must designate to the TSP Program Office
a standard company name. It is critical that prime service vendors consistently
use the exact company name originally designated to the TSP Program Office; the TSP Program Office will reject any further confirmations submitted under a different company name.
The TSP Program Office will store all TSP service information for prime service vendors
based on this designation of their name.
- Vendor POC name or title, phone number, and address.
(The TSP Program Office will refer all questions/issues regarding confirmation to this
- Date data compiled.
- Number of items reported.
For each TSP service being confirmed,
- TSP Authorization Code (all 12 characters)
- Prime Service Vendor Circuit ID
- Type of order:
Verification of TSP Assignments
The TSP Program Office makes all TSP assignments, and therefore the TSP Program Office's database is the standard for
verifying TSP assignments. To verify a provisioning or restoration priority
assignment with the TSP Program Office, the service vendor must identify either the
TSP Authorization Code or the Prime Service Vendor Circuit ID. The TSP Program Office
will then verify whether or not the TSP assignment received by the service
vendor is correct. Service vendors may contact the TSP Program Office via telephone
between 8:00 a.m. and 4:00 p.m. eastern time Monday through Friday to
verify non-Emergency priority-level assignments. However, the TSP Program Office will
be available 24 hours a day, 7 days a week, to verify Emergency provisioning
Electronic File Requirements
The following section defines the
structure of confirmation (SF 318) electronic files for interchange
between the prime service vendor and the TSP Program Office. Please note that
files must be in ASCII format.
FIRST LINE: Point of contact
||UPPERCASE; LAST NAME, FIRST
||UPPERCASE; TSP Program Official
SECOND LINE: Header record
||(Two dollar signs)
||Date data compiled
||Number of items reported
ALL OTHER LINES: Detail
||TSP control ID
||Type of Order
Please note: the three names specified in line 1 and the vendor name in line 2 must be spelled and punctuated as they appear in the TSP database. If there is uncertainty as to these, please contact the TSP Program Office at 703-235-5359 prior to submitting files. Valid order types (in detail lines) are as follows: N (new), C (change), D (disconnect). EXAMPLE: (The first two lines identify columns.)
1 2 3 4 5 6 7 8
SMITH, JOHN TSP MOGUL ABC, INC.
$$ABC, INC. 020794 2
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